FAQ

We believe that home is where the heart is, and your home is where you feel most comfortable. It’s a place you can relax and feel at ease, something a care facility cannot replicate.
The people we help with home care come from all walks of life. Some are getting older and may need help with meal preparation, taking medication, getting washed, personal grooming or needing companionship. Others may be recovering from an operation or an injury and need someone to help look after them while they recuperate at home. We prefer not to be too prescriptive with the types of activity we can help with, but instead to be guided by you. Whatever your needs are, we are always happy to help. Our care plans are flexible and built entirely around you and your needs, so whether you just need an hour or a longer visit several times a day, over night or 24hrs a day, our highly trained carers are on hand. We will carry out a comprehensive assessment to be able to develop a personalised person entered care plans for you.

Home care can completely transform your way of life, giving you control over your lifestyle and the ability to continue living in your own home. We take pride in being able to accommodate any request, bringing you a range of benefits:

  • Improvement in your physical and mental wellbeing.
  • The independence to live the life you want, choosing your own routine.
  • Your care will be adapted as your needs change over time.
  • We’ll keep in touch with healthcare professionals to ensure we deliver the right care for you.
  • The reassurance of a detailed care plan and care records to refer to.
  • Peace of mind for loved ones in knowing you are well looked after.

Yes, Health Caring Solutions LTD is registered with the Care Inspectorate in Scotland and our registration number is CS2022000349

Yes, our office hours are Monday to Friday 9am to 5pm. Outside of these hours our office team operates an emergency on-call service for use by the existing service users and care workers only and we are reachable on the emergency mobile number.

The minimum visit time we provide is an hour, and we can provide care packages to suit your needs for up to 24 hrs a day.

Yes, we provide care 365 days a year, 24 hours a day

Absolutely our care workers are willing to support service users at night, either for a waking duty where they stay up with the service user or they can sleep in a separate room and be available for you to call upon if needed.

Our care workers all undertake a course in safe medication administration and will be able support you with your medications needs.

The simplest way to solve this is to have a Key-safe fitted to the outside of your property. Your care workers can then be told the combination code and will be able to let themselves in.